Privacy policy

1. Introduction

EIGER Adventure Malaysia ("we", "us", "our") is committed to protecting your personal data when you use eigeradventure.my (the "Site"), in accordance with the Personal Data Protection Act 2010 ("PDPA"). By using the Site, you consent to the collection and processing of your personal data as described in this Policy.

2. Personal Data We Collect

Identity information: name, phone number, email address
Delivery address and location information
Payment method used on the Site
Purchase and transaction history
Device/browser information and cookies

3. How We Use Your Data

We use your data to process orders and payments, manage your account, provide customer support, personalise your shopping experience, and send you order updates or marketing communications (where you have opted in).

4. Who We Share Data With

We do not sell or rent your personal data. We share data only with service partners who help us operate the Site, such as payment processors, delivery/courier partners, and hosting providers. Each partner has access only to what is necessary to perform its function.